Writing a book is harder than I thought but more rewarding than I could have ever imagined. None of this
would have been possible without the collaboration of my best friends, my Daughters, Christine Kawira
Mung’atia and Kesley Makena Mung’atia.
They have stood by me during every struggle and all my successes. That is true friendship and a confirmation that blood is thicker than water.
Incredibly special thanks to Mr. Momin who believed in my qualifications and experience and hired me as a senior Manager at Aga Khan Hospital, Mombasa and
then allowed me to manage many departments and projects within the hospital. Thank you for introducing
me to healthcare senior leadership and culture.
Writing a book about the hospital transformation and profitability is a surreal process. I’m forever indebted to
Mr. Irfan Khan for his selfless transfer of knowledge. His help, keen insight, and ongoing support in bringing the ICE Concept to life is incredible. It is because of his efforts and encouragement that I have a legacy to pass on to the future healthcare leaders in Kenya.
To my family. My mother, Agnes Kathambi: for always being the person I could turn to for Prayers during a dark and desperate year afflicted Covid-19 Pandemic. She sustained me in ways that I never knew that I needed.
In the next few days, i will be running my readers through the concepts covered in this book in a series of ICE-Hospital profitability Transformation Framework.
Enjoy the Series and leave your comments and reviews as we share along.